CHC52021

Diploma of Community Services

Diploma From 12 months
Nationally Recognised Training Enquire Now

Course Overview

This qualification represents the roles of professionals in community services, case management, and social housing who are dedicated to managing, coordinating, and delivering person-centered services to individuals, groups, and communities.

At this level, practitioners possess specialized skills and work independently while receiving broad guidance from senior management. They typically provide direct support to individuals or groups, ensuring that needs are met effectively.

In addition to direct support, these workers may oversee other team members and volunteers, engage in case management, coordinate programs, or explore the development of new business opportunities.

You will learn:

  • counselling.
  • case supervision.
  • intervention and prevention of family violence.
  • rehabilitation from drugs and alcohol.
  • respect for the law and morality.
  • communication and diversity.
  • multiple diagnoses.
  • critical incident debriefing at work.

Work Placement
As a requirement of this course, you will complete work placements totalling 280 hours in a community setting. This hands-on industry experience will prepare you for your future career.

If you are already employed in chosen industry you may be able to complete your work placement at your current workplace subject to employer meeting required requirements.

If you are not currently employed in chosen industry, we recommend finding a work place as soon as you are enrolled into qualification.

📅 Upcoming Course Dates

📭

No upcoming dates currently scheduled for this course.

Please contact us to register your interest or enquire about future dates.

Enquire Now

Career Outcomes

This qualification may lead to the following career opportunities.

  • Case Manager
  • Community Services Coordinator
  • Program Manager
  • Family Services WorkerDisability Support WorkerFamily Support WorkerYouth WorkerAged Care WorkerCommunity Coordinator

Entry Requirements

  • There are no entry requirements however a National Criminal History Check, obtained at the student’s expense, is mandatory.Depending on the placement provider, students may also need to obtain a Working with Children Check; and a NDIS Worker Screening Check. Milcom Institute has the following admission requirements:Have successfully completed Australian year 12 or equivalent.Are at least at age of 18 at the time of commencement of the course.LLN and Pre-training review are required to be completed to assist in identifying whether this qualification is appropriate for the education and employment aspirations of the target learner and to identify student’s needs for additional support during their study.

📚 Units of Competency

20 Units
Unit Code Unit Title
CHCDEV005 Analyse impacts of sociological factors on people in community work and services

This unit describes the skills required to analyse impacts of sociological factors on people in community work and services.

CHCCSL002 Apply specialist interpersonal and counselling interview skills

This unit describes the skills required to apply specialist interpersonal and counselling interview skills.

CHCMHS011 Assess and promote social, emotional and physical wellbeing

This unit describes the skills required to assess and promote social, emotional and physical wellbeing.

CHCCCS004 Assess co-existing needs

This unit describes the skills required to assess co-existing needs.

CHCCCS007 Develop and implement service programs

This unit describes the skills required to develop and implement service programs.

CHCSOH020 Develop quality systems in line with registration standards

This unit describes the skills required to develop quality systems in line with registration standards.

CHCCSM013 Facilitate and review case management

This unit describes the skills required to facilitate and review case management.

CHCMGT005 Facilitate workplace debriefing and support processes

This unit describes the skills required to facilitate workplace debriefing and support processes.

CHCCDE027 Implement community development strategies

This unit describes the skills required to implement community development strategies.

HLTWHS003 Maintain work health and safety

This unit describes the skills required to maintain work health and safety.

CHCLEG003 Manage legal and ethical compliance

This unit describes the skills required to manage legal and ethical compliance.

CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety

This unit describes the skills required to promote aboriginal and/or torres strait islander cultural safety.

CHCADV002 Provide advocacy and representation services

This unit describes the skills required to provide advocacy and representation services.

CHCMHS005 Provide services to people with co-existing mental health and alcohol and other drugs issues

This unit describes the skills required to provide services to people with co-existing mental health and alcohol and other drugs issues.

CHCADV005 Provide systems advocacy services

This unit describes the skills required to provide systems advocacy services.

CHCDFV001 Recognise and respond appropriately to domestic and family violence

This unit describes the skills required to recognise and respond appropriately to domestic and family violence.

CHCCCS019 Recognise and respond to crisis situations

This unit describes the skills required to recognise and respond to crisis situations.

CHCPRP003 Reflect on and improve own professional practice

This unit describes the skills required to reflect on and improve own professional practice.

CHCADV004 Represent organisation in court or tribunal

This unit describes the skills required to represent organisation in court or tribunal.

CHCDIV001 Work with diverse people

This unit describes the skills required to work with diverse people.

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